Envoy Unveils Workplace Employment Analytics Solution to Power Informed Decision Making

Workplace platform based in San Francisco Envoy today announced the launch of Workplace of the envoy, a unified workplace employment analytics tool. This captures data from various sources, such as door access scans, WiFi usage and employee logins, providing organizations with an accurate representation of workplace activity. Envoy says Workplace enables organizations to gain insights into on-site teams and workspace usage across locations, facilitating informed decision-making.

According to the company, the tool is the only fully integrated solution on the market, combining all the components needed to manage and optimize workplaces for better experiences. Additionally, the analytics tool addresses the most persistent barriers to creating great workplaces, such as fragmented data, inefficient space, and poor employee experience.

Users can conveniently access unified analytics, desk and room reservation capabilities, and seamless delivery management in one centralized location.

“The Envoy Workplace will be instrumental in enabling businesses to confidently make the bold decisions necessary for survival,” Envoy founder and CEO Larry Gadea told VentureBeat. “Workplace provides businesses with real-time information about space usage with unprecedented accuracy. Envoy Workplace aggregates door access data, Wi-Fi data and other passive signals to provide a unified view of the office.”

Hybrid awareness

The tool provides automatic hybrid-based desk scheduling, automatic resizing of meeting rooms based on attendance, and a centralized app to view colleagues’ seats, among other features. The company emphasized that it is designed to focus on employee experience, productivity and modernizing outdated practices.

“Every other solution uses an end data source,” Gadea said. “For example, some use employee logins, some swipe building badges, but we are the only ones using multiple signals for maximum accuracy. Because we passively draw from multiple sources, we have the redundancy, so we provide the most accurate and reliable picture of what’s happening in the workplace – which teams are on site and how they’re using their space at each location.”

The platform connects to more than 100 frequently used work tools and data flows. It consolidates the insights and capabilities of all of these tools to assist customers in automating tasks and gaining actionable insights to improve their workplace.

Improving workplaces through real-time analytics

Envoy’s occupancy analytics system captures data from a variety of sources, including door access badge scans, Wi-Fi connections, desk and meeting room check-ins, and employee app logins. The tool works by providing accurate and timely information on global occupancy, as well as desk and meeting room usage, for effective planning and decision making.

The company believes this system will help organizations identify opportunities to optimize efficiency by expanding or shrinking resources to align with the number of people entering the workspace.

It also allows you to measure the long-term effects of your back-to-office policies and strategies by analyzing attendance data broken down by time, team or department.

The system also includes pre-configured reports that can be exported and shared with executives and stakeholders, providing detailed answers to critical questions.

“Envoy’s analytics take the guesswork out of workplace planning,” said Gadea. “What we’re doing is providing leaders with reliable data on occupancy and space usage to understand how people are using their desks, rooms and team quarters. We are helping our clients create a cost-effective and productive work environment based on how people use their space, giving them the information they need to make informed decisions about space planning and management, and to achieve the most from their workplace budget.

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Simplifying workplace information for decision makers

According to Gadea, leaders can better understand future expectations by using precise historical trends segmented by day of the week or frequency. Evaluating and appropriately adjusting office footprints is the most common scenario.

“By looking at occupancy over a period of time, you can better predict what kind of resources you might need, like snacks, lunch or reception coverage,” Gadea said. “By optimizing the utilization of resources such as desks or meeting rooms, you can compare how many desks and rooms are used on an average day, then right-size the ratio based on that information.”

Gadea pointed out that companies have moved to distributed and smaller offices. As a result, gaining a comprehensive and standardized understanding of the space, untouched by regional, team and industry biases, has become increasingly difficult.

Portfolio aggregation functionality

The platform’s portfolio aggregation feature will benefit facility staff and ensure an exceptional roaming experience for out-of-town or remote employee visits, Gadea said.

“Our global occupancy analysis gives you a bird’s eye view of usage and key occupancy statistics across every location in your portfolio,” Gadea added. “Our approach allows us to unify the different technology stacks across locations so that our customers get standardized data from our analytics.”

Additionally, he said, “Whether workplace leaders manage one location or 500, they can access a global view to see how employment trends differ across locations. Autofill data saves you the time and hassle of manually pulling data for each location.

Data driven planning

The app empowers employees to be more effective and workplace managers to make data-driven decisions, Gadea said. Envoy has been developing first-party products for years, she said, which allows them to unify and aggregate information to provide more accurate data.

“In the past, analysts on finance and workplace teams had to manually combine everything in Tableau, Excel and other tools,” Gadea said. “Not only was it labor intensive, but it was error prone and complicated due to deduplication and redundancy.”

He added, “We’ve made the job of the workplace administrator a lot easier. Getting executives and other stakeholders the reports they need to make important decisions in the workplace is no longer a major inconvenience. With Envoy, it takes minutes to get accurate data. The information is available on demand and is not dependent on a manual process or analyst bandwidth.”